Support
We’re here to help!
If you are having technical issues with your spencer SmartHub, contact the Spencer Health Solutions Customer Care Center at
866-972-3196 (9:00 AM – 6:00 PM EST)
spencerCare Login
Unboxing spencer
The spencer SmartHub comes in a specially designed carrying case. It’s a simple process to open the case, remove spencer, and plug it in.
Be sure to store the carrying case carefully in case you ever need to transport it or return it.
Loading the Refill
It is easy to load the refill cartridge into spencer. Simply open the top of the spencer SmartHub, insert the refill kit, drop it in, and close the lid. Do not force the lid down. spencer completes the action once the cartridge has properly loaded.
Dispensing Medication
The spencer SmartHub dispenses the right pills, in the right dosage, at the right time. spencer will alert you when it’s time to take your medication. Just tap “Dispense” and you’re on your way.
Opening the pill pack
The medication pouch has an easy-tear opening, so you don’t have to struggle with pill bottle caps.
Just find the “nick” at the top of the pill pouch and tear it.