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spencer® Companion Program

Welcome to the official patient website for the spencer Companion Program. This site will give you all the information and resources you need to successfully set up and use your Spencer smart hub.

spencer smart hub

Meet spencer

Spencer is an in-home medication support program designed to help you take the right dose of your medication at the right time.


Your spencer® smart hub will support your participation in this program by putting all of the integrated services you need, right at your fingertips.

spencer can provide you with:

  • Scheduled medication dispensing
  • Access to your care team via telehealth services
  • On-the-go support with spencer’s mobile app, spencerAssist
  • Bluetooth-enabled health monitoring that connects with your scale, blood pressure cuff, glucometer, and thermometer
  • Easy-to-use patient check-in features so you can provide important feedback to your physician or pharmacist

Start Unboxing

Unbox spencer

The spencer device comes in a specially designed carrying case. It’s a simple process to open the case, remove spencer and plug it in. Be sure to store the carrying case carefully in case you ever need to transport it or return it.


Spencer Health Solutions 2501 Aerial Center Pkwy, Ste 100 Morrisville, NC 27560

Monday – Friday
8:00 AM – 8:00 PM EST

Request technical assistance from our Spencer Health Solutions Care Support team.



spencer User Guide

spencer Cleaning Instructions


 The spencer® Companion Program is projected to last six (6) months in duration. 

 The role of the spencer smart hub in the spencer Companion Program is to provide care management support and engage patients with quality of life questions in support of the study objectives. For additional information regarding the study and care plan, please speak with your healthcare provider. 

 There is no additional cost to you for participating in the spencer Companion Program. The entire cost of the spencer® in-home medication dispenser, the pharmacy services, and delivery of refills is covered by the study sponsor. You will only be responsible for the usual cost of your medication, as determined by your insurance coverage. 

 The program pharmacies are members of the Spencer-certified Pharmacy Partner Network™, meaning that its pharmacy teams have been trained to capture and respond to new health insights using the spencer smart hub. Spencer-certified pharmacists can ensure a higher level of support and telehealth outreach to ensure that you are successful in completing your therapy. 

spencer is designed to be easy-to-use and easy to set up. It will be delivered to your home before your next prescription is due and it will include an easy-to-use set-up guide. There are also videos available at to walk you through the set-up process. If you have questions or experience technical difficulties while participating in the program, please refer to the contact information on the last page. 

Once your pharmacist is ready to deliver your medication, they will coordinate with you to determine the best date to start your prescription, arrange for delivery of the spencer device, as well as the delivery of the first medication refill box. Future refill boxes will be delivered directly to your home according to your prescribed dosage schedule. 

Spencer Features

As the world’s first and only at-home medication smart hub, Spencer is the future of patient engagement. Spencer connects patients and their care teams through an easy-to-use, fully integrated platform.