The Value of Real-World Data in Delivering Transformational Patient Support

Spencer Health Solutions

The Value of Real-World Data in Delivering Transformational Patient Support

By Tom Rhoads

It wasn’t a mystery that clinical trial sponsors were in the process of transforming their protocol design during the past five to ten years. And I think it’s fair to say that the COVID-19 pandemic put that transformation into overdrive.

Little did we know back in February 2020 that pharmaceutical manufacturers — who had already been looking at decentralizing the clinical trial process — would need to radically rethink how they engaged and interacted with patients…fast.

While this seismic shift has surely presented many challenges, it has also brought tremendous opportunities to improve the speed and efficiency by which therapies are approved and brought to market. Clinical trial sponsors can achieve by taking advantage of technology to capture real-world data, in near real time, from patients participating in their programs.

For the purposes of this blog article, we will define the terms “real-world data” and “real-world evidence” using the definitions put forth by the U.S. Food and Drug Administration:

Real-world data are just that…data points that provide a snapshot of how a patient is doing and how care is being delivered.

Real-world evidence is the analysis of these data points and determines the benefits and risks of a particular therapy or device.

Practitioners involved in clinical trials have already found real-world data as an increasingly important method of supporting the evidence gathered in traditional, randomized controlled trials. This is especially true now that decentralized clinical trials are becoming more common and greater emphasis is placed on making trial participation more inclusive and representative of the total population.

At the time of this writing, the FDA website had more than 90 examples in which real-world evidence was used in decision-making across almost all types of clinical and device areas.

The bottom line? Collecting real-world data and real-world evidence are necessary components of a successful decentralized clinical trial program.  

In most cases, researchers, trial sponsors, and clinical teams have many options to gather RWD, including data collection from wearables (e.g., Apple watch), in-home diagnostic devices (e.g., blood pressure devices, pulse oximeters), smartphone apps, and electronic surveys. Unfortunately, each of these technologies brings its own set of challenges and considerations, including:

  • Data quality – How valid is the data being collected? What measures are being used to ensure the timeliness and validity of the information?
  • Data monitoring – Are clinical teams sufficiently staffed and trained to collect, analyze, and use the data to better manage patient care?
  • Privacy – How secure is the data being collected? What safeguards are in place to ensure that protected health information is secure?
  • Patient hesitancy – How comfortable are patients with being monitored outside the confines of a formal clinical trial site or clinic? How comfortable or tech-savvy are they using in-home devices, wearables and apps?

Before clinical teams select a technology — and design their protocols around it — they need to be certain that these concerns are addressed.

Before clinical teams select a technology — and design their protocols around it — they need to be certain that these concerns are addressed. The team at Spencer Health Solutions has developed a platform that addresses all the natural concerns surrounding data collection, while also delivering near real-time data that can be used to take actionable measures that benefit clinical trial participants.

Measuring Quality of Life – A Case Study

Spencer Health Solutions was founded on the notion that there had to be a better way to engage patients, alleviate the burden on caregivers, and effortlessly collect important health information that would move the needle on patient health. Fortunately, we were able to work with some of the most knowledgeable and experienced health data analysts in the industry to develop robust data modeling technology to support our solution and make a meaningful difference in patient’s lives…right in their own homes.

With a wealth of industry experience between them, Spencer’s data team concluded that one of the most critical things to know about a patient is their quality of life, with the challenge being how to design and capture meaningful quality of life measures. Utilizing our existing patient population, the Spencer team was able to draw some striking conclusions about  QoL data points using the spencer® smart hub device.

The spencer device was already in the homes of a large cohort of patients, and was being used to dispense medication pouches, monitor patient adherence, support via telehealth, and collect responses to quality-of-life questions. During the early days of the pandemic, the Spencer team added questions related to COVID-19 symptoms and how patients were feeling.

The surprising result was that, while no COVID cases were identified, the resulting data revealed a more complete picture of the patients’ health and ultimately identified patients with other lung and heart conditions. These patients were then able to benefit from timely outreach and additional support.

It was clear that the spencer smart hub was not only an acceptable tool for improving medication management and adherence, but it could also lead to significant patient and system-level benefits.

Click here to read the white paper about this study.

Data – Putting It All Together

As was shown in the aforementioned program, using real-world data provides a more complete picture of the patient condition and their quality of life. Seeing what a powerful tool this collection mechanism can be, it’s imperative that researchers and trial sponsors use what the data show – the real-world evidence – in clinical decision-making so that patients remain on their medication protocol and successfully complete trial programs.

And as we make more progress using real-world data, we’re going to adopt better, more efficient ways to capture it and determine what’s meaningful.

If you'd like to know more about collecting RWD with spencer, feel free to reach out to me at

It’s safe to say that we’re headed toward a day when real-world data is more than just a snapshot of how the patient is doing at a moment in time. The exciting part is that we can now chart the data over a longer period of time, giving caregivers and researchers the ability to see changes in the patient’s condition longitudinally and design interventions for each patient, as needed.

It’s an exciting time for companies that wish to provide next-level care to support a patient’s health journey. Let’s make the most of this opportunity to increase the success of our investment in clinical trials by using technology and the real-world evidence it provides.

If you’d like to know more about collecting real-world data with spencer, feel free to reach out to me directly and let’s have a conversation.