Stay up to date on the news from Spencer Health Solutions. Our blog features stories on innovation, disruption, and the patient journey. The “People Always, Patients Sometimes” podcast features conversations with thought leaders and patients advocates inspiring innovation in healthcare, clinical trials, and pharma.

Our mission is to advance research and healthcare for better patient experiences. In addition to company news and posts authored by Spencer Health Solutions thought leaders, our blog and podcast include guest posts authored by industry experts and influencers. Send your feedback and topic requests to

Featured Blog Posts

National Organization for Rare Disorders

NORD – Supporting the Rare Disease Community

Pamela Garvin, Chief Strategy Officer – National Organization for Rare Disorders

Introduction by Tom Rhoads: There are over 300 million people living with one or more of over 6,000 identified, rare disorders around the world. A disease defined as rare in Europe affects fewer than one in 2000 people. Rare diseases are characterized by a broad diversity of disorders and symptoms that vary not only from disease to disease but also from patient to patient suffering from the same disease. Hi, I’m Tom Rhodes, CEO of Spencer Health Solutions. We are honored to have a special guest from the rare disease community on the “People Always, Patients Sometimes” podcast. Pamela Gavin is a Chief Strategy Officer for the National Organization for Rare Disorders. Read More…

Ritesh Patel with Ogilvy Consulting

Transforming Digital Health Brands

Ritesh Patel, Chief Digital Officer – Health at Ogilvy Consulting

Introduction by Tom Rhoads, CEO Spencer Health Solutions (00:03):

This past January, I had the pleasure to speak at the open innovation and health event at the JP Morgan healthcare conference. The event was sponsored by Mount Sinai Innovation, Ogilvy Consulting, and Humble Ventures. Our panel discussed the consumerization of healthcare delivery, which was led by Ritesh Patel, Chief Digital Officer of Health at Ogilvy Consulting. Ritesh is an amazing thought leader in the digital health space and has been kind enough to accept our invitation, to be a guest on our podcast. Read More…

Barby Ingle on People Always Patients Sometimes

Chronic Pain Patient Advocate Barby Ingle

President of the International Pain Foundation

Tom Rhoads: The patient perspective is an integral part of how we at Spencer Health Solutions approach our work from UX and human factors testing and designing Spencer all the way through our customer interactions. We always look at how the patient evaluates their experience with our system. In this episode of our podcast, we asked chronic pain patient advocate Barby Ingle, founder of the International Pain Foundation, to share her perspective on improving clinical trials. I know you enjoy this episode of “People Always, Patients Sometimes”. Read more…

Medication adherence proved through simulations

Data Simulation Studies Reduce Risk and Cost for Clinical Trials

Interview with Aiden Flynn, Founder of Exploristics

Welcome to the “People Always, Patients Sometimes” podcast. Our guest is Aiden Flynn, the founder of Exploristics. We worked with Aiden and his team to look deeply into how Spencer, in a simulation study of 6,100 cardiovascular patients, would impact both adherence and engagement. We wanted to determine that if adherence were increased dramatically as seen with the Spencer platform if we could improve the endpoints of stroke and persistence across the medication study. The results were outstanding and we have a white paper detailing that. Read more…

Host of The Elixir Podcast

Joseph Kim The Digital Health Office at Eli Lilly

Assessing Digital Health for Clinical Trials and Commercialization

Our podcast guest today is Joseph Kim, who is a member of the Digital Health Office at Eli Lilly and the host of Lilly’s podcast, The Elixir Factor. On our podcast, he talks about digital health innovation, the IBD challenge, sponsored by Eli Lilly, his podcast, and cross-departmental drug development. We’re proud to welcome a fellow podcaster to “People Always, Patients Sometimes”. Read more…

Will You Meet Your Patient's Post-Pandemic Expectations

Will you meet your patient’s post-pandemic expectations?

Tom Rhoads gave a keynote presentation at eyeforpharma that challenged the clinical trials industry to be open to new patient expectations based on COVID-19. Read more…

ATA – American Telehealth Association and COVID-19

Tania Malik on the ATA, Telemental health and being an entrepreneur

COVID-19 has thrown our healthcare system into disarray. It has created challenges of how to keep patients at home while continuing to deliver them. Quality care telehealth presents a solution whose time has come. The American Telemedicine Association… Read More

Media Contact

Janet Kennedy