spencerAssist™ Download


Our complete mobile experience.

spencerAssist is a mobile application that allows patients, caregivers, and/or clinical team members to receive alerts and manage medication routines while a patient is away from home.

You can:

  • Send medication reminders.
  • Allow patients and caregivers to track medication adherence and scheduled spencer appointments.
  • Allow patients to access telehealth services and answer survey questions using their mobile devices.
spencer Assist New App

1. Connecting the App to your device.

On your spencer device.

Touch the Tools icon (picture of a gear).

Touch the spencerAssist button.

Touch the Connect Me button.

Enter your email address. Touch the Next button.

spencer will send an email to your address where you can claim your account.

2. Claim your account.

Open the email from info@uat.hapcloud.com asking you to claim your account.

Click the Claim Account link in your email to set your spencerAssist password.

If you do not receive the email within 30 minutes, please contact the Spencer Health Solutions Customer Support team at 1-855-200-5469.

3. Create a Password.

You will be taken to our cloud application named spencerCare.

Enter a New Password.

Password must be between 8-16 characters. It must contain 3 of the following: uppercase, lowercase, digits, and special characters.

Click Submit.

4. Download the spencerAssist App.

Download the spencerAssist App by searching “spencerAssist” in the App Store or Google Play. You can also scan the following QR Codes to go directly to the stores:


You're all set! Congrats.

Log in to spencerAssist with your email and your password.