Meet Spencer

I’m the hub of a seriously connected health network. It’s the result of thinking outside the (pill) box.

As the world’s first and only at-home medication smart hub, spencer is the future of patient engagement. Spencer connects patients and their care teams through an easy-to-use, fully integrated platform. The result? Better patient support, engagement and higher medication adherence. In other words, the things that matter for clinical trials, commercial pharma and care management.

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How does spencer create a transformative patient experience?

In-Home for Better Engagement

The spencer platform sits in the patient’s home as the smart hub of the connected health network.

It’s a simple yet powerful way for care teams to engage with patients. Not only is it easy to use, it provides help that patients come to rely on – everything from a medication calendar to reminders to audio insights from the pharmacist. If the patient needs to get in touch with the clinical care team, doctor, or pharmacist, spencer is always there, ready to connect via telehealth. 

spencer's telehealth service


spencer’s telehealth feature connects patients to their clinical care team. The exceptional video and audio quality ensure an efficient call between parties. With telehealth it’s easy to address patient questions or concerns and reduce the number of required on-site clinic visits.

Medication Dispensing for Better Adherence

spencer dispenses the right pills in the right dosage at the right time.

Medications come prepackaged from partner pharmacies or clinical packagers. To help patients avoid confusion, it shows pictures of the pills to be taken. If the patient plans to be away, medications can be dispensed in advance. And through the spencerAssist mobile app, family members can join the patient’s circle of care.

Our fully connected smart hub addresses one of the big concerns for pharma and care management – medication adherence. With spencer in the home, patients have a friendly device to help them remain adherent.

Biometrics for Better Data

The power of spencer is in the data it provides to care teams.

spencer provides a record of taken and missed doses. It prompts patients to answer questions, decided on by the care team, through the device’s touch screen. spencer also gathers a range of biometric data through Bluetooth-enabled health monitoring devices – everything from blood pressure to blood sugar – to transmit to the care team or pharmacist.

These forms of both active and passive data provide insights that go well beyond  traditional patient feedback methods.

How spencer Works

Seamless Patient Experience

spencer is the only direct to patient platform combining drug adherence and daily engagement, additionally supporting the patient with telehealth and a connection to the clinical support team.

Medication Dispensing and Adherence Tracking

By engaging patients through a user-friendly interface, patients are reminded to take their medications and interact with the clinical team.


Bring research full circle, with telehealth links that connect the research team with patients using their spencer smart hub.

Patient Engagement

Patients answer health status questions by touch screen providing better visibility into adherence.

Real World Data Collection

Bluetooth-enabled health monitoring devices collect health data, such as blood pressure and glucose levels.

Analytics and Insights

spencerCare transfers data in real time so the care team has insights on adherence and other outcomes for each patient.

spencer User guide

Download a detailed guide to spencer below